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How do I verify my account?

Verification process for Individual Accounts

Updated over 2 weeks ago

To verify your identity on an Individual Account, follow these steps:

  1. Log in to your GRVT account.

  2. Navigate to Verification: Select "Verify Now" from the sidebar menu.

  3. Submit Proof of Identity: Follow on-screen instructions and ensure document information matches your account details.

  4. Complete Face Verification: Take a selfie for comparison with your ID.

  5. Submit Proof of Address (if requested)

  6. Review: Submit your documents and await an email notification if your verification review is pending. Reach out to [email protected] or [email protected] for further assistance if your status is not updated after 7 days.

Accepted documents: passport, driving license, national ID card, residence permit

Note:

GRVT verification is currently only supported on desktop and laptop browsers. It is not currently supported on mobile or tablet browsers. We appreciate your kind cooperation in completing your verification on your desktop instead.

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