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All CollectionsDepositDeposit Process
What should I do if I encounter an issue with my deposit?
What should I do if I encounter an issue with my deposit?
Updated over a week ago

Use the chatbot in https://help.grvt.io/ or email [email protected], providing all relevant transaction details. Please give us your

  1. Funding Account Address under My Account > Assets > Funding Account.

  2. Email

  3. Whether you deposited using the Proxy Address flow from other exchanges via Arbitrum or the Connected wallet flow via Ethereum.

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