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What should I do if I encounter an issue with my deposit?

Updated this week

Use the chatbot at https://help.grvt.io/ to "Submit a ticket" or email [email protected], providing all relevant transaction details. Please provide us with your

  1. Grvt account ID

  2. Grvt account Email Address

  3. Transaction Hash

  4. Whether you deposited using the Proxy Address flow from other exchanges or the Connected wallet flow via Ethereum.

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