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What is a secure location to store my Backup Code?

Updated over 10 months ago

Your Backup Code is critical for SecureKey recovery. It is used to recover access to your SecureKey in case you lose your device. Since your SecureKey is self-custodial, you are solely responsible for safeguarding this code. If you lose access to your device and do not have a Backup Code, recovering your funds or assets may not be possible.

To ensure its safety:

  1. Use Offline Storage: Write it on paper and store it in a secure location, like a fireproof safe or safety deposit box.

  2. Use Password Managers: Store your Backup Code in a trusted, encrypted password manager.

  3. Avoid Storing It Digitally unless Encrypted: Don’t save it online (e.g., cloud services) or on unencrypted devices. If you save it as a file in your computer, tablet, or phone — strongly consider a strong encryption to safeguard it.

  4. Keep It Private: Never share your code. GRVT staff will never ask you for your Backup Code. Beware of scammers!

  5. Check Regularly: Ensure your storage method remains safe over time.

If your Backup Code is lost, SecureKey recovery may be impossible. For questions, contact our Support team at [email protected] (note: we cannot access your Backup Code or your SecureKey).

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