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How do I verify my identity on an Individual Account?
How do I verify my identity on an Individual Account?

Verification process for Individual Accounts

Updated over 2 months ago

To verify your identity on an Individual Account, follow these steps:

  1. Log in: Access your GRVT individual account.

  2. Navigate to Verification: Select "Verify Now" from the sidebar menu.

  3. Submit Proof of Identity: Follow on-screen instructions and ensure document information matches your account details.

  4. Complete Face Verification: Take a selfie for comparison with your ID.

  5. Submit Proof of Address (if requested)

  6. Review: Submit your documents and await an email notification if your verification review is pending. Reach out to [email protected] or [email protected] for further assistance if your status is not updated after 7 days.

Accepted documents: passport, driving license, national ID card, residence permit.

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